Radnor-based Relay, makers of a mobile customer engagement platform, recently launched an express on-ramp of sorts.
The company’s CX Builder is a self-serve portal that lets companies design and deploy their own personalized customer experiences within the Relay platform, which is used by corporates like Citizens Bank and Independence Blue Cross, to reach its customers. The portal went live Monday.
(Ever get a text message from IBX with updates about changes to your policy? That’s Relay’s doing.)
“We’re helping large enterprises stay ahead in fiercely competitive industries and deliver new and improved customer experiences that achieve key KPIs without ripping and replacing or