Calgary 9-1-1 estimates that about 70 percent of 9-1-1 calls are placed from wireless phones, and that percentage is growing. Wireless phones are important safety tools, but because they are mobile, they aren’t associated with one fixed location or address. This mobility makes it harder for both service providers and 9-1-1 call takers to pinpoint the exact location of a 9-1-1 call. For this reason, it is important that everyone knows their location – whether they are at home or elsewhere when calling 9-1-1.
“The most important piece of information we need when someone calls 9-1-1 is the exact location of